Marknote.AI - Account & Membership Guide

Welcome to the Account & Membership Guide for Marknote.AI! This guide will walk you through creating an account, managing your profile, and subscribing to premium features to enhance your note-taking and AI experience.

Creating Your Account

Registration Options

Marknote.AI offers multiple convenient ways to create your account:

  • Email Registration: Sign up using your email address and a secure password

Step-by-Step Registration Process

  1. Click the "Sign Up" button in the top-right corner of the application
  2. Choose your preferred registration method
  3. If using email:
    • Enter your email address
    • Create a strong password (at least 8 characters with a mix of letters, numbers, and symbols)
    • Verify your email through the confirmation link sent to your inbox

Account Security Best Practices

  • Use a unique, strong password for your Marknote.AI account
  • Regularly update your password
  • Be cautious of phishing attempts—Marknote.AI will never ask for your password via email

Managing Your Account

Profile Management

  • Update Personal Information: Change your email, or password
  • Language Preferences: Set your preferred interface language
  • Notification Settings: Configure how and when you receive notifications

Subscription Plans

Available Membership Tiers

Free Plan

  • Basic note-taking features
  • Limited AI interactions per month
  • Standard AI models access
  • Community support

Premium Plan

  • Unlimited notes and notebooks
  • Enhanced AI interactions
  • Access to all AI models
  • Priority customer support
  • Advanced formatting options

Subscribing to Premium

How to Subscribe

  1. Navigate to "Account Settings"
  2. Select the "Subscription" tab
  3. Review the available plans
  4. Click "Subscribe" under your desired plan
  5. Choose your preferred payment method:
    • Credit/Debit Card
    • PayPal
    • Apple Pay (on iOS/macOS)
    • Google Pay (on Android)
  6. Select your billing cycle (monthly or annual)
  7. Complete the payment process
  8. Enjoy your premium features immediately!

Managing Your Subscription

  • View Current Plan: Check your active subscription details
  • Upgrade Plan: Switch to a higher tier at any time
  • Change Billing Cycle: Switch between monthly and annual billing
  • Update Payment Method: Add or change your payment information
  • Billing History: Access past invoices and payment records

Cancellation and Refunds

  1. Go to "Account Settings" > "Subscription"
  2. Click "Manage Subscription"
  3. Select "Cancel Subscription"
  4. Follow the prompts to confirm cancellation
  5. Your premium features will remain active until the end of your current billing period

Note: Refund policies vary by region and payment method. Please refer to our Terms of Service for detailed information.

Getting Help

  • Help Center: Visit marknote.ai/help for FAQs and guides
  • Email Support: Contact [email protected] for subscription questions
  • Live Chat: Available for Premium and Professional members
  • Community Forum: Connect with other users for peer support

Thank you for choosing Marknote.AI! We're committed to providing you with a seamless account experience and valuable premium features that enhance your productivity and creativity.